FAQs

FAQs was last modified: December 22nd, 2016 by wsadmin

What if my hotel is not on the list of hotels that you pickup from?

We do pickups and dropoffs at most major hotels on the Las Vegas Strip.   Please understand it makes the day longer in both coming and going if we were to go and pick up others that are off of the Strip.  Please call us at 1-702-703-4426 or email us at admin@onedaytours.com on the day before or two to find out an exact time pick up time. This way we know who is on your tour and can plan accordingly for our drivers.   Thank you for understanding.

What if my hotel is not on the list of hotels that you pickup from? was last modified: February 19th, 2020 by onedaytours

How long is the entire trip?

All times are estimated for there can be many variables such as weather, traffic, lines, restroom breaks, etc.

The Grand Canyon West Rim / Hoover Dam tour is approximately 9-10 hours.   8:00 am-5:30 pm

Hollywood /Los Angeles is approximately 14 hours.  6:00 am – 8:00 pm

Antelope Canyon / Horseshoe Bend is approximately 14 hours.  6:00 am – 8:00 pm

We advise not to book any shows for later that night or to have plans to fly out later the same night as there can be some unforeseeable circumstances like weather, road closures, or a flat tire.  We are not responsible for missed flights, shows, or dinner getting back later than expected.

How long is the entire trip? was last modified: February 22nd, 2021 by wsadmin

Do your vehicles offer charging ports for cell phones?

Yes, there are many USB ports and outlet plugs throughout the vehicle.

Do your vehicles offer charging ports for cell phones? was last modified: November 22nd, 2016 by wsadmin

Can I rent out the whole tour if I have a large group?

Absolutely,  email us at admin@onedaytours.com or call us at 1-702-703-4426 for availability and price.    Leave us a message if we don’t answer and we will get back to you ASAP.   Even if our website states not available, give us a call.   Thank you.

Can I rent out the whole tour if I have a large group? was last modified: February 13th, 2018 by wsadmin

Are children allowed on the tour?

Children 5 years of age and above are allowed on the tour.  If your child is under 6 or under 60 pounds, a special car seat is required by law.  We will provide this at no extra cost as long as we are told prior to the trip.  While a majority of the time we do have at least 1 child seat with us, please let us know beforehand.   When you do book through this website there is a child seat option.  We do not allow for someone to hold their child in their arms while driving on our tour, everyone must take a seat while the vehicle is moving.  Otherwise, email or call us, thank you for your cooperation.

Are children allowed on the tour? was last modified: August 29th, 2021 by wsadmin

Will the tour be cancelled if it rains or snows at The Grand Canyon?

No, rain or shine we will go.  If for some unforeseen circumstances, we do cancel, we will refund 100% of your money.  You may look at terms and conditions for further information.

Will the tour be cancelled if it rains or snows at The Grand Canyon? was last modified: March 5th, 2017 by wsadmin

Which rim of The Grand Canyon does your company go to?

We do go to the West Rim (Skywalk) of the Grand Canyon which is privately owned by the Hualapai Indian Tribe.  The tour is approximately from 8:00 am – 5:30 pm.

 

Which rim of The Grand Canyon does your company go to? was last modified: February 22nd, 2021 by wsadmin

What do you provide on the tour as far as food and drinks?

We provide bottled water for those on the tour, you may purchase food or snacks on the tour and may consume them on the vehicle.

For the Grand Canyon West Rim Tour, lunch and bottled water are included.

For the Hollywood / Los Angeles Tour, we provide bottled water and snacks on the vehicle.  A hot lunch is provided near the Hollywood Walk of Fame.

For the Antelope Canyon / Horseshoe Bend Tour, lunch and bottled water are included.

 

What do you provide on the tour as far as food and drinks? was last modified: August 29th, 2021 by wsadmin

Do we have to pay for anything on the tour?

Your tour price includes the entrance fee for the West Rim your tour price includes admission and lunch and if you wish to do the Skywalk it is approximately $27 more.  You would purchase the Skywalk tickets at the foot of the Skywalk.   The only money you would need is to purchase food, snacks or souvenirs.

Do we have to pay for anything on the tour? was last modified: March 18th, 2021 by wsadmin

What happens if I want to cancel my tour after I booked?

Please see our Terms and Conditions Page.  Please call (702) 703-4426 or email admin@onedaytours.com to cancel.   No refunds are given if you try to cancel inside the 48 hours of your tour.  If this is an unforeseeable event, we will work with you to try to reschedule you for another date.   This will be a standby situation and we will let you know the day before you wish to go.   Any tours that are cancelled by One Day Tours for any reason will receive a full refund.   Thank you.

What happens if I want to cancel my tour after I booked? was last modified: January 16th, 2018 by wsadmin